[Sakai Jira] Resolved: (SAKIII-4839) Invitations are confusing to a new user

Nicolaas Matthijs (JIRA) sakai-ui-dev-tracking at collab.sakaiproject.org
Thu Feb 2 04:38:36 PST 2012


     [ https://jira.sakaiproject.org/browse/SAKIII-4839?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Nicolaas Matthijs resolved SAKIII-4839.
---------------------------------------

      Assignee: Nicolaas Matthijs
    Resolution: Incorporated

Incorporated as design feedback for a future iteration.

> Invitations are confusing to a new user
> ---------------------------------------
>
>                 Key: SAKIII-4839
>                 URL: https://jira.sakaiproject.org/browse/SAKIII-4839
>             Project: Sakai OAE UI Dev
>          Issue Type: Bug
>          Components: Contacts
>    Affects Versions: 1.1.0
>         Environment: DEBUG: Nakamura Version: 1.1 | UX Version: 1.1
> DOC mod date: 01/23/2012 14:18:16 | PLACE: invitations
> https://oae-community.sakaiproject.org/
>            Reporter: Ian Boston
>            Assignee: Nicolaas Matthijs
>             Fix For: 1.2.0
>
>
> When an invitation comes through and you see if for the first time, there is nothing that gives you any idea what to do. I searched for about 2 minutes for something I could to accept without first exposing some hidden functionality. Users should not have to explore and discover to perform actions that they are being asked to do.
> If, by mistake in exploring you delete an invitation, it goes into the trash folder. Once in the trash folder, you cant get it out of the trash folder and you cant accept it from there even if you open it up. Firstly the (x) is placed in a location where some user will hit it by mistake thinking it means "close this window" rather than "delete" and the "show all" is small an insignificant. I only found it ager the 4th attempt.
> Also the (x) is visible in the trash folder. It not normal to trash trash. Normally you empty trash, unless you like rummaging through rubbish bins, for a hobby.
> I havent see the interface for about 6 months and can't remember how it worked, so I guess you could say I am a new user. Fortunately I knew what it was supposed to so..... so I persevered.
> BTW, from Sydney on a 20Mb/s cable modem, its painfully slow to use, but that could just be the packet latency to the server. Other websites are instant.
> Ping to https://oae-community.sakaiproject.org/ gives.
> 64 bytes from 69.164.210.125: icmp_seq=1 ttl=52 time=279.562 ms

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