[oae-production] [oae-dev] How to handle cache refresh in live production?

[John Norman]

IIRC we decided that until this is fixed, we will change the domain in some minor way so the urls are new and the cache irrelevant. Not sure if we have got as far as testing this yet. This is NOT a solution and we would hope that a solution can be found.
J

On 9 Sep 2011, at 18:44, Thomas Amsler wrote:

> Could you set/overwrite the cache settings for the affected files on
> the apache/tomcat level? We had to do something similar for gradebook2
> when we push out new updates.
> 
> Best,
> -- Thomas
> 
> On Fri, Sep 9, 2011 at 10:03 AM, Eli Cochran <eli at media.berkeley.edu> wrote:
>> Hi folks,
>> I have a very pressing problem with our production instance of CalCentral,
>> Berkeley's OAE instance.
>> Now that v1 is released we're planning on pushing our first big upgrade to
>> production. I'm feeling some significant anguish on how to deal with the
>> problem that users may run into significant issues if they don't clear their
>> browser cache. This is a geeky enough thing to ask of users that I really
>> wish I had a technical work-around so they could avoid the problem but any
>> workaround that I can think of would be equally onerous.
>> Anyone have any suggestions?
>> Here is what I'm thinking at the moment (not pretty):
>> Send out a release email to our 3000 users telling them that we're about to
>> upgrade (downtime, link to release notes, extoll how wonderful the release
>> is, blah, blah, blah) with a bold warning saying to clear cache and a link
>> to instructions on how to clear your cache -- for every darn browser we
>> support.
>> That's the best I can think of so any suggestions would be welcome.
>> Thanks,
>> Eli
>> ...... .... ... .. . . .  .   .    .     .      .        .          .
>> Eli Cochran
>> project manager, CalCentral project
>> Educational Technology Services, U.C. Berkeley
>> 
>> 
>> 
>> 
>> 
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>> 
>> 
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John Norman
Director - CARET
University of Cambridge
john at caret.cam.ac.uk
+44-1223-765367

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